# Channio

> Channio is a channel order integration and forwarding service. Its current public focus is Shopee order transfer into ERP, WMS, suppliers, fulfillment partners, or custom internal systems, with room to extend additional channels by project scope.

Channio focuses on the integration layer between commerce channels and downstream business systems. For Shopee, it receives order events, normalizes order and pricing data, forwards webhooks, exposes customer APIs, and supports fulfillment callbacks such as shipping parameters, shipment creation, tracking numbers, and order notes.

Channio is designed to work alongside existing storefront, ERP, WMS, supplier, and fulfillment workflows. The main public buyer intent is Shopee order integration, Shopee webhook forwarding, Shopee API integration, and order transfer automation.

## Product

- [Homepage](https://channio.com): Human-readable product overview for Shopee order forwarding and channel order integration.
- [Pricing and implementation assessment](https://channio.com/pricing): How Channio scopes Shopee order forwarding, setup, and project extensions.

## API

- Public pages intentionally do not expose interactive API documentation.
- Customer implementation documents and API references are provided inside the registered customer dashboard after login.

## Integration Notes

- Shopee `order.get_order_detail.total_amount` is treated as the authoritative order total.
- Channio provides normalized pricing fields for downstream systems when Shopee item-level prices cannot be safely summed.
- Customer API requests use the `X-API-Key` header.
- Customer webhooks may include `X-Channio-Event`, `X-Channio-Timestamp`, and `X-Channio-Signature`.
- Public documentation does not include production credentials, customer tokens, or deployment details.

## Optional

- [Login](https://channio.com/login): Customer dashboard entry point for existing customers.